RU.ST

COVID-19 UPDATE

Dear Customers,


We happily announce that our online shop has now re-opened

To say a big thank you for your support during this difficult and uncertain time, we are offering a 15% discount on all our items during April, just enter discount code: STAYHOME at checkout.

We have temporarily relocated our business from our London workshop to our Isle of Wight premises close to home, working solely online, so we can dispatch our ready-made jewellery in the normal way. This means that our colleagues in London can stay at home.

However this does mean that there are a few limitations to some of our products.

Please see below for more information...


*Please note that Delivery times may take a little longer due to the added pressure that the Royal Mail are currently experiencing. However they are doing a fantastic service to get all deliveries out to you as fast as they can.

See here for UK Royal Mail International outbound delivery updates to your country.


Diamond Rings

All of our diamond rings are ready-made, and can be dispatched as usual. For international delivery of diamond jewellery we use FedEx.


Wedding Rings

Our wedding rings are all made to order to each customer's size specification, and therefore we cannot offer our full service during this time.

However we do have at least one ring in stock of each design which we can dispatch if the size is correct for you. We will try and list these on our website, but in the meantime, contact us with your ring size and style/metal you wanted and we will see if we have the right size for you in stock. You might get lucky!


Engraving

Unfortunately we cannot currently offer any engraving service or products that require engraving or carving.


Returns Policy

Our 28 day return period will remain as normal, please see here for full details.


Please be assured that our team are taking all the full precautions and hygiene measures that have been advised by the NHS and UK Government.

RU.ST will be back to business as usual, as soon as we can. We are not sure exactly when that will be, so please do follow our social media accounts on Instagram and Facebook, or sign up for our newsletter for announcements.

If you have any questions about ordering, please contact us here.

Thank you for visiting us online and we wish you the very best of health.

See you again very soon,

RU.ST

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